Identifying competencies and training needs associated with SOMS.
Placing emphasis on basic aspects like Code of Conduct, Code of Ethics, and human rights and legal obligations.
Ensuring competence assessment and training programs to promote professionalism in all its services and security operations.
Running special training and awareness programs for managing undesirable and disruptive events.
Establishing the level of experience, competence and training required to ensure the capability of having documented responsibility for carrying out SOMS implementation.
Continuously monitoring and assessing the required level of competence and training for further improvement.