All activities and functions related to our security operations reflect the core corporate, enterprise-wide value of commitment of our organisation and persons working on our behalf to conformance with its responsibility to respect legal obligations, human rights, and the highest levels of professionalism in the delivery of our services. Therefore, our business cycle, operational procedures, supply chain management etc. are reflective of our commitment to our core values.


To be recognized as one of the leading security company in the world, providing responsible multi-dimensional integrated security services through development of common operating goals, shared awareness, effective prevention and synchronized response and setting of a high premium on human rights and welfare.

Effective SOMS

The Management of SMS establishes and implements a “Security Operations Management System” to manage the conduct of its security operations. It sets forth objectives and demonstrates its commitment for an effective SOMS.


Assessment, avoidance and minimization of the impact of risks. SMS strives to assess, avoids and minimizes the impact of potential risks and undesirable events.

Reputation of the Organisation

The reputation of the company is considered a sacred asset built on the professionalism and ethical behavior of persons working on our behalf. This requires all to understand their responsibilities in contributing towards achievement of objectives and protecting/enhancing the reputation of the organisation.

Respect for laws

SMS conducts its security operations consistent with relevant and applicable laws, regulations and voluntary commitments.

Policy Objectives

  • Provide professional security services woven around its core values, business ethics and respect for human rights.
  • Render safe, secure and dependable services protecting the life, reputation and property of our clients.
  • Strive to abide by the spirit of all applicable legal and contractual obligations, including voluntary undertakings to which SMS subscribes.
  • Keep human rights, risk and security factors at the foremost in all ‘operational decisions, supply chain management, procurement and use and disposal of resources.
  • Continually review and improve services by regularly assessing performance and preparing ourselves for responding to any undesirable events impacting stakeholders and operational efficiency.
  • Train security operations personnel in human rights, security, safety, incident response etc. to maintain and demonstrate high standards of professionalism at all times.
  • Devise mechanisms for supervision of all operations to provide optimum service delivery, employee and client satisfaction.
  • Cooperate with other stakeholders in the security industry, including competitors to improve human rights, security operations and risk management.


Protecting the life, property and assets of our clients while providing security embedded with obligations, commitments and understanding of internal and external stakeholders, ensuring:


  • Minimum risk to security operations
  • Demonstrating respect for human rights
  • Embedding core values in internal functioning
  • Seek continuous improvement through internal checks, client feedback and constant review of systems/procedures/practices.
  • Building teamwork and a strong sense of commitment among the employees.